marketing consulting for wedding professionals    Writing, branding, logo design.newsletter design

Is Your Primary Marketing Tool Ready for Today’s Bride?

I was reading an article by one of my heroes, Holly Buchanan a true pioneer in marketing to women. Holly posted her predictions for marketing to women for 2013.

Well wonder of wonders! check this quote

I’ve been saying this since 2005, but this trend shows no sign of slowing down. Women will continue to shop, do research and interact online.

Your website, email, social media and mobile strategy should be at the core of all of your marketing efforts. The experience she has with your brand online will be a key factor in how and whether she does business with you on or offline. She is expecting to get the information she needs, when she needs it. Too many brands still fall down on the job with their online customer experience.

I think we all pretty much knew that. Like Holly, I have been saying for years that you have to be marketing to brides online. Now the question becomes, HOW are they accessing the internet?

Here is some information from a Pew Research study:

Almost nine in 10 (87%) use internet or email on their smartphone, while two-thirds (68%) use it to go online on a typical day and one-quarter mostly use their smart phone to go online.

This doesn’t mean they have abandoned their desktop or laptop, they just aren’t chained to it. Thanks to smart phone, they research the internet whenever the thought strikes.

So, we know that the experience a bride has on your website is often key to whether she does business with you and we also know that she will be accessing your website on everything from a large screen monitor to a tiny smart phone in the palm of her hand.

How does your website measure up to this vast potential?

You will also notice from the Buchanan quote, that she is expecting to get the information she need when she needs it. What’s more, she want to be able to find the same content no matter where she looks in a way that is easy to use. The best solution we have today is to build a mobile-responsive website rather than have a variety of sites (Flash, HTML, mobile)responsive website design

Let’s look at one more article. This one is from Josh Byers, writing for one of my favorite sites, copyblogger.com. In it Josh discusses why you should have one website that performs well on any device, from desktop to smart phone.

Mobile users will do anything & everything that desktop users will do provided it’s presented in a usable way. Assuming people on mobile “won’t do that” is a losing proposition

If you’re not designing and developing your entire site with mobile users in mind, it doesn’t really matter if you employ a responsive design, or have a separate mobile site.

Data consistently show that mobile devices, mobile usage, and mobile purchases continue to rise at an enormous rate. This data also suggests that this trend will not slow down in the future, but only pick up speed.

To be successful on the web you must begin your process with a philosophy that puts mobile first.

Mobile responsive design is then the natural outflow of this process.

Simple question~

Is your primary marketing tool ready for today’s bride?

If it isn’t, drop me a line and I can fix it!

Still think mobile responsive isn’t that important? The New York Times doesn’t!

 

Men’s Formal Wear Website

Vittorio’s had a new owner and a new attitude. They needed an ecommerce website to match and we gave it to them. With a clean new look, integration with sales tools, appointment app, event calendar for the Gala and Prom pages and a full on shopping cart, they are ready to take on the world. Click the image to see for yourself.

Website for a Formalwear Shop

Ingela Floral Design

Ingela Rushkin had a beautiful website that she had worked very hard on to perfect the graphic design. The problem was that while lovely, structurally it was outdated and not mobile responsive. Additionally, it wasn’t something she felt she could update herself. So the task at hand was to recreate her site’s look and feel on a much better, mobile responsive platform.

Click the image to visit Ingela’s new site.website for ingela floral design

Tip for a Successful Blog I Learned from The Wedding Dish

I don’t know if you have been following the changes taking place on my other blog, Wedding Dish, but I thought it was time to share it here.

I started the Dish back in 2006 as a way to speak directly to brides. At the time Think was subscription only mainly because I didn’t want brides to read it but with a name like Think Like A Bride, I knew that they would find it. So I gave them somewhere to go.

Wedding Dish began to take shape as a curation type website long before anything like Pinterest existed. Rather than post entire montages from real weddings and style shoots, I would post single topic articles. Think posts on guest book alternatives, winter wedding decor and cakes. I think you get the idea.

Frankly the dang thing was just rockin’ along and I was passionate about it and having fun.

Then I had some things happen in my life and I just couldn’t face another happy-happy wedding post. Oh, I tried, but I just didn’t have it in me. I posted here and there but without any spirit or dedication. About this same time the web design and consulting part of Think Like A Bride really took off and I didn’t give the Wedding Dish another thought.

Recently, I started seeing a bunch of pins from the Dish come up on Pinterest. So I wondered to myself, ” What the heck is this all about?” Well OMG! That little puppy had been rockin’ along on its own steam, never losing a beat. In fact, the monthly visitors had doubled. WHAT??

Now mind you, this site had laid there unloved and unkempt for nearly 2 years. With all I have learned about website design in that time I took one look at it and declared it ‘butt-ugly’ and a visual embarrassment!Old wedding dish header

Over the course of a weekend I gave it a complete overhaul, new look, new theme, fully mobile responsive.

Wedding Dish

Then I started to really dig into the stats to see what was making this such a successful blog and share those tips with you.

Well, it is everything I have been telling you regarding web design, how brides search, how to create content and how to optimize it all.

Tips for a Successful blog that I learned from the Wedding Dish

  • Start with great structure. I swear by WordPress and Genesis.
  • Know your target market and speak directly to them.
  • Split your site between image heavy posts and keyword rich copy.
  • Optimize your images like your life depended on it.
  • Give your visitors very easy ways to share.

If you thought none of that mattered, then explain to me why I have images that have been pinned over 65,000 times?

this image was pinned over 65k times

Keep watching Wedding Dish. I have once again found that passion and am ready to rock this thing. As you may have seen, I am taking submissions for images, detail shots please. Contact me at weddingdish@thinklikeabride.com or check the Submissions page for the full details

Is It Time You Switched to a Mobile Responsive Website?

I just finished switching two more clients to mobile responsive websites. Now mind you, a mobile responsive website is not the same as having a separate site for mobile devices, it is your website that rearranges itself depending on the device that you view it on.

There has been some controversy on whether it is better to have a two different sites, but I fall on the side of just having one great site that works anywhere you view it.

Two reasons…

First, you want that continuity no matter where a visitor views the site. Second, people aren’t just using their smart phones for quick hits, they are doing a lot of their surfing on their phones. Why shouldn’t they get the full experience instead of some stripped down version.

Now I agree that when updating to mobile responsive you need to think about what content on your site is most important and lay things out accordingly, but all in all you should give your visitor everything, regardless of how they view it.

Face it, do you really want to strip down your blog posts? No. Do you want to deny the bride sitting on a park bench during her lunch hour access to your galleries? No. What a bout the bride sitting on the couch watching TV with on eye and surfing on her iPhone with the other?No.

I do not believe for one minute that today’s bride will reserve her wedding planning to her laptop. She will do her research anywhere and on any device that is handy. This phenomenon is only going to increase as smartphone get cheaper and tablets become more ubiquitous.  Check out this capture from an infographic from Microsoft Tag (Click the image to see the full infographic)

Have a look at some of the recent sites Think has either created in mobile responsive or have updated to a mobile responsive website. Please, check them out across all of your devices. I think you will like what you see. Just because they are mobile, doesn’t mean they look plain.

Fishers Tudor House

JJ Kelly Bridal

Chic Bahamas Weddings

Megasound

and of course, this site.

Now, go look at your site and remember, I’m here when you need me.

 

Why Your Website Isn’t Making Sales

So you have a website that you love. You think it’s pretty or elegant or luxury or whatever adjective you think reflects your business. You have loaded lots of pretty pictures for brides to Ooo and Ahh over. You are pimping it out on social media just like you should. You are getting lots of visitors, but still,  your website isn’t resulting in inquiries.

Maybe you need to look at your website from the point of view of your target market instead of your own!

Today’s bride wants information and she wants to gather it herself without you looking over her shoulder. Before she ever meets you she want to know all about you; how you work, what you believe and how you price. She wants to know if you can do what she wants and that you will respect her choices.

Today’s brides are the most informed in history. They know how to gather information online and how to sort through the best marketing fluff. They know how to analyze data and trends and how to shape them to their own style. She is not the bride that comes to you with only the barest idea of her wedding. She is the bride that shows you a full-blown vision board on Pinterest.

One caveat. The only information she does not have is what all this actually costs.

What she wants to know from your website is can you help her materialize her vision in a way and at a price that suits her.

She isn’t going to get that from the barest of online brochures.

What brides want from your website.

A site that is clean and uncluttered with clear navigation.

When  today’s bride (or groom for that matter) lands on your site they don’t want to be bombarded with a mass of clutter. They don’t want too much copy. They want a road map to lead them to what they want to know. Think of it as a friendly inviting reception room with good signage and a friendly concierge. The signage being your navigation menu and the friendly concierge being a search box.

Easy to scan copy in quick bites with links to more in-depth information.

On your main pages, keep the copy lean. Provide plenty of links to more in-depth content for them to follow if they choose. Today’s brides like the act of discovery.

Ok, here’s an example:

On a florist website have Weddings in the main navigation menu. On that page have a few paragraphs about weddings with some good keywords laced through it. Have links to pages (or categories) for things such as Bouquets, Centerpieces, Aisle decor, whatever, you get the idea.

On those pages, have a bit more copy describing the kinds of things you do with links to more information. For instance, on the Centerpiece page have links for a gallery, containers you offer, pricing; that kind of thing.

Pictures with information such as pricing  and description.

Brides love pictures, but they also want the details. They want to know who made that gown and how much it costs. They want to know what flowers are in that bouquet and when they are in season. They want to know what is in that gorgeous appetizer. It takes a little more effort, but in WordPress you can have each image open to its own post with complete information.

A robust About page.

They want to know who you are. They want to know if they will get along with you. They want to know your philosophy. Be real in your About page. Try to think of this as online dating, they want a whole lot more information about who you are before they decide to meet you for that first coffee date.

Mobile friendly and responsive.

You had better get this one right. Today’s bride is going to find you on mobile, whether that is her phone at work or her tablet while she sits on the couch. if the only place you look at your website is on your laptop or desktop, you aren’t seeing it the way she is.

None of this is rocket science. It just requires you to reconsider what your online presence is and is not.

If your website is just a digital brochure you are missing the point of the internet and you are sadly misunderstanding how today’s bride shops.

Your website is a powerful sales tool.

It is your first meeting with a potential client.

It isn’t a coffee table book.

Bridal Salon Website

JJ Kelly Bridal Salon in Oklahoma City knew it was time to update their website. Their wish list included a simple, elegant look to reflect their clientele and an e-commerce function to sell discontinued samples from their stock. They also knew how important it was to have a website that functioned well on all mobile devices.

Using WordPress and the Genesis Framework (affiliate link) we created a completely new site that captured everything they wanted in an easy to use, easy to update, easy to navigate site.

As always, click the image to check out the site.

Bridal Salon Website for J J Kelly Bridal

Website designed for a Bridal Salon

 

What Should and Should Not Be on Your Website

I was out reading some forums today and I see that the questions of what should and should not be on your website still seems to baffle a lot of wedding professionals.computer_search

 

Let’s see if I can say it in a different way by taking a look at your own behavior.

Here is the scenario: You are planning a nice dinner at a restaurant for one of your gal pal’s birthdays. You want to pick somewhere different that you and the gang haven’t been to before. Got it?

The first thing you do is solicit ideas from the gang. (personal referrals)

Now you have a handful of ideas for restaurants you are not familiar with so you hit Google to do two things: find the websites for those restaurants and see what else comes up in the search. (online search)

Then you visit the sites. What are the main things you are looking for? It is something specific, isn’t it? Price and menu, right?

You are also going to want to see if the style and feel of the site matches the feel you want for this big night out. If it doesn’t match, you are gone. If you can’t find the prices and don’t know if your gang can afford it, you’re gone.

You have your choices narrowed down to 3 or 4 so you send them to the gang to help you decide. (peer advice)

Your friends are doing the 9 to 5 thing and when they hit a website that has the music auto-play chances are they bail immediately before the boss hears it. That restaurant just got eliminated.

Or your friends are looking them up on their mobile and the site doesn’t do mobile. Those get eliminated too.

The choices left standing are the ones that get serious consideration. So you look up the reviews.

If there is still a tie but one has an online reservation tool, which restaurant do you think is going to host your party?

If you look at this scenario, how different is if from the way brides look for wedding vendors?

They get referrals from their friends, family and social network. They research them online. They are looking for specific information. They share the ones up for serious consideration and then listen to the opinions of their peers. If possible, they take action online.

Are you giving your potential clients what they need on your website?

Do you have prices?

Does your music auto-play?

Do you have an equivalent of a menu?

Do you have links to your reviews?

Can they take action, like book an appointment online?

This is by no means a complete list; it is just the basics. There are other things that may be important to your specific business, like lead generators, coupons or online selling tools.

Think about  your own behavior when you are making buying decisions. Chances are good that they closely mirror those of your clients.

 

Is Your Website Ready for the Mobile Web? Website Design to Reach Today’s Bride

I had a client tell me recently that they believed that when brides sat down to really research on the web for their wedding that they did it on their main computer. Guess what, they aren’t. They are sitting on their couch or the bus stop or a park bench and doing their research on their tablet or mobile.

The thing you have to remember is that today’s bride is as comfortable with new technology as they are with the very air they breathe.

Here is something else, they might discover you first on Facebook or another social media, but when they decide to check you out, they head straight for your website.

Now that you know that, let’s get back to the original question:

Is your website ready for the mobile web?

Pull your site up on your smart phone or tablet. If it’s Flash, you won’t see it. Even if you have an html website, check those slide shows you spent so much time designing. Many times designers will use Flash plugins for the slide shows. That leave a gaping hole in your beautiful design.Your potential brides WANT to SEE your work, not a big black hole.

OK, so you did the right thing and switched to an html website and you checked all your slide shows and they work.

Now I want you to pay attention to how much of your site shows without scrolling. Most likely just the upper left corner.

What is in the upper left corner? For most of you, nothing! “Oh, but my logo looks so much better centered” Yep, it sure does on that giant monitor in your office, but that is rarely how potential brides will first see your website.

Here is a cool little site that you can use to see what they see, Studiopress Mobile Responsive Design.

Today there are a wealth of tools to make websites more mobile responsive. Everything from sites that are arranged to automatically rearrange the layout depending on the screen it is being viewed on to slide shows that automatically resized to be viewed with out scrolling.

Your other option is to have  yet another site built specifically for mobile devices. That option is already out of date, but it is a great play for web designers to get you to buy a second site. it is a lot like the one that talked you into having a Flash site and an html site for search with a splash page as your landing page.

Just remember, it isn’t enough for a website just to shrink to fit a smart phone, you need it to be usable at that size. You need all of the features on your site to be available on mobile devices. If it is important enough to be on your site it  is important enough to be usable on a mobile phone.

Don’t just listen to me. NET Magazine chose  Responsive Web Design as the #2 trend for 2012 Not just that, trend #7 is Mobile Gets Bigger.

If you are thinking it’s time to update your website, it probably is already past due. When you do it, do it right.

Here is one I finished recently for a client. This screen capture doesn’t really do it justice.

Mobile responsive web site Designed by Think Like A Bride

Go to Studiopress and type in http://www.bahamasdestinationweddingsgroup.com/ and play with it yourself. Pay special attention to the slide show as you scroll down. While you are there, you may want to check your own site. I’ll be here when you contact me.
This illustration from NET Magazine shows beautifully what I am talking about.

 

 responsive website design

Website for A Wedding Planner

I just finished a lovely website for a very lovely lady, Marva Munroe.

Marva plans weddings all over the Bahamas and wanted an update for her site that reflected recent changes in her growing business. She also wanted it to be mobile friendly.

Not only did we make it mobile friendly, we made it mobile responsive.

Huh? Mobile responsive means that the site rearranges itself depending on the screen size it is being viewed on. In short, it will align differently on an iPhone than on a desktop.

As always, click the image to view Marva’s new website.

website for a destination wedding planner