It seems that my fair readers are finally convinced and jumping on the email marketing bandwagon. Groovey! I have set up more email lead generators lately than I can count, so how about a little in depth on some of the finer points.
From today’s email bag-o-tips…
Your Welcome Letter
So many times we are just in a rush to get things going when we set up our email marketing systems that we just use the default welcome letter or don’t use one at all. I know this was true of me. My welcome letter is old, tired and boring, but I plan to change that. It have been in place since 2005, high time for an overhaul.
If you don’t think the welcome letter is important, check this statistic:
According to a recent Epsilon survey of 200 retailers, fewer than 2/3 of retailers do not send a welcome message at all, even though the welcome messages tracked had an average open rate of 50-60%.
That is a lot of juice to ignore! Not sending a welcome letter is a lot like ignoring a customer when they walk in your store.
What should a good welcome letter say? Well, think of the interaction that you have when you first walk into one of your favorite shops. You are greeted warmly and offered assistance. If you are new to the store, they offer to show you around a bit and give you the need to know. Then a great sales person will back off and let you experience the shop with out hovering.
Well your welcome letter should do the same thing.
- Thank your new subscriber for joining your list.
- Give them a quick rundown of what they can expect.
- Tell them a bit about any hidden treasures on your website or store.
- Lead them with links to the good stuff and then back off and let them browse.
That’s it. Oh, make sure that you welcome message carries your branding and that sort of thing. Your welcome email should only begin the process by engaginging them with your brand. Save you sales push and coupons for later broadcast emails.








Recent Comments