Think Like A Bride-Marketing Mojo for Wedding Businesses
Everything you need to know about marketing and growing your wedding business
I just handed off the new site for Front Porch Farms.
This one was a blast to work on, Kathy Best, the client knew exactly what she wanted. Her venue is simply beautiful and the images she sent made it easy to capture the fabulous look of the house and grounds.
I am always telling people that you need to know how to read the stats on your website. Today I want to share a great practical application.
Blog Statsical application from one of my clients.
I was chatting with Sarah. Last year I designed a new website for her bridal salon. It seems that she has been watching the patterns emerge in he web stats. She can now tell by her traffic on Tuesday and Wednesday how busy her shop will be on Saturday.
She tells me that she now uses that information to decide how to staff her shop for the weekend. How cool is that?
Tracking your stats is really all about patterns. I have been uploading all the member content for Think over the last few weeks, every time I do my stats skyrocket. So now I am uploading a couple a day instead of spending a day and uploading in bulk.
If you follow the pattern, you can adjust the way you do thing to maximize the benefit.
I thought you might like this site that went live over the weekend; Healthy Solutions Medical Weight Loss.
I know it a bit outside the wedding industry that I usually deal with but still fun to do.
The site went live on Sunday and by Tuesday they already had new patients coming in with their forms already printed out and filled in! The staff loves it, especially the ones that answer the phone.
I love happy clients 
What could a new website do for y
ou?
I talk a lot here about social networking and word of mouth marketing. I ran across a recent report from BIGresearch that finds that 94.2% of consumers regularly or occasionally give advice about products and services they purchased, and 90.8% regularly or occasionally seek advice about products and services before making a purchase. Are you doing anything to harness the power of WOM advertising? Or are you running in horror that someone might post a negative comment?
When you go online to research a product or buy something don’t you always look at the customer reviews? I know I do. I wouldn’t even think about buying something on EBay without considering the Seller’s rating. When was the last time you bought a book on Amazon and didn’t read the customer reviews? What are you doing to give brides a way to check out your fabulous reputation? Hoping they post on theKnot.com? Asking them to tell all their friends? Come on. The only time most people are going to go out of their way to post about you is if you made them mad. “Going out of their way” was the key phrase in that sentence. How about making it easier for them?
Let’s look at EBay and Amazon. When I buy something on EBay I quite often receive a follow up from the seller to post a positive review to up their rating. They always include an active link where I can post my rating. Do you do that? If you did, where would they post? Look at any book on Amazon and there is a link to “Review this Book”. It is right out there, easy to find and for the world to see. Even blogs do this. At the end of every post is a cue to “Post your comment”. It is all about making it easy for the people you please to spread the word. Trust me, the ones you anger will find a way no matter how hard it is. (More on that later)
I met with my web designer and am having him enable comments on each one of my columns. I’m making it easy. I want to know what you think and I want you to know what my other readers think. You should be doing the same. You need to have a comments page on your website. It needs to be easy for everyone to find to both post and view. Since it is on your website you control it and have the ability to delete something if you need to. You also need to follow the lead of the EBay sellers and send a follow up email with an active link to each of your clients encouraging them to share their experience. You have to prod them to post. . By having it on your website, front and center, it lets your potential clients know that you have nothing to hide. “Yes, please review me. I have ever confidence that you will be happily satisfied.”
I have said it often enough that you should know it by heart now; today’s brides trust personal recommendations far more than advertising. How far are you going to use that bit of information? A marketing site I read made the comment that anyone can post one or two positive testimonials, but who can argue with one or two hundred? Give your potential clients the personal recommendation of as many happy clients as possible Yes, there is a good possibility that the random negative comment will show up. I want you to know two things about that. First, like I said if it is on your site you have control and the power to remove it. Second, I hope you will read it and learn from what was said. It may sting but you need to know what is being said so you can fix it. It is how we improve. Better that a disgruntled bride limits her negative comment to a site you can control rather than go completely off the deep end like this young lady did. http://angrybride.proboards107.com/index.cgi Yes I buried that url as far into this article as possible but feel free to post there. I’m all about transparency.
I just handed off a new site to a wonderful client, Sarah Morris. We had recently built Sarah a new site for her company, The Something Blue Shoppe and this was a sister site for her prom shop, Something Blue Too.
Sarah wanted a site that carried the basic look of SBS but with more punch for a younger audience. Since she loved the way the first site worked she asked that we use the same CMS for the prom site. Both sites were built on the same Premium WordPress theme with a ton of customization.
Here at the Agency we build websites for small, very small, businesses that are sick of paying some web guy to update every little thing on their site. We build websites for clients that don’t want to spend an arm and a leg but know they need a great site, which is connected to social media and does amazing things for their search. We build these sites for clients that aren’t web-heads, some of our client have barely mastered sending an attachment with an email.
So therein lays the one thing that makes us different: our sites are beautiful and functional on the front and elementary on the back.
The Proof is In Our Clients Reaction
Last night I had a client meeting to do the final tutorial and hand off on a site we had built for a wedding association with over 200 members. Everyone involved is an over worked small business owner that volunteers what little time they can to run and grow the association. One of their goals was to have a site that they could mange themselves. The also wanted some fairly heavy backside integration with membership subscriptions, a private blog and an integrated email newsletter system.
At the meeting was a florist, a transportation company owner and the associations one paid employee, a part time accountant.(hardly the most techie bunch) I had created a manual for the association with all their passwords and the how to information on all the different parts it took to put the site together. In under an hour, all three of the attendants were blown away by how simple the whole thing was to manage. From managing the member roster and the email newsletter to pulling reports about subscriptions (the money part) to updating and adding new content to the site my clients were having an “I could have had a V-8” moment! Why had they not done this sooner?
We had already blown the rest of the members away with the look and functionality of the public side, now we had blown away the association officers with the stunning ease of the backside. SCORE!
“Thank You For Making This SO Easy”
That is what I love to hear and that is what they said when we were done. What your website looks like is only half of the battle, the real beauty of a website from the Agency is what you can do with it all by yourself. For a long time I struggled with my
consulting clients trying to get a website that worked for them, so we began to build them. We know who our clients are and that is why we build them the way we do. We know their skill level and we know how little time they have to devote to their site. We don’t build sites for geeks; we build site for small business owners that already have their plate full and are sick of getting their pockets picked by traditional web design firms.
Let me know when you are ready to move your site to this new way of thinking.
See for yourself. TWESA.com
There are so many things that go into propelling your blog or website to the top of search. One of the things that so many people forget is the basic structure that supports it all. So hung up are they on keywords and shiny new tools like Facebook and Twitter that they think that site structure itself isn’t important. Maybe that explains why so many people are still struggling to make their flash site search. You can keep throwing money at self proclaimed SEO experts but unless you have the proper foundation it won’t really make any difference.
You know by now how strongly I feel about using WordPress as the content management system for not only your blog but your entire website. There is more to it than just that. Not all WP themes are created equal. As they say “the devil is in the details”
You need a team that understands all the nuances and details behind all of the themes and what makes a great WordPress blog/website. A team that knows how to find the one theme that will not only work for you in terms of look and content layout, but more importantly how each of them is inherently optimized to behave and react in a way that the search engines expect. You need someone with a deep understanding of how the search engines work. Additionally you need someone that knows which plugins, set which way are going to add to your search mojo. And most of all you need someone who can create a great look, so that you grab the interest of the visitors the search engine delivers.
Let me tell you a little story.
Last Friday we set the Wedding Dish to maintenance mode and rolled it to a different WP theme. Over the course of the next 24 hours we dressed it up, added a plugin here, tweaked a bit there and set it back to live. By Sunday, the unique visitors had increased by 20%! What’s more, the number of page views per visitor and time on the site went through the roof. That is overnight folks. We did nothing, not one thing to the content. This is purely the power of the right theme, optimized correctly with a look that engages the site visitors. Those numbers have continued to climb each day since and I don’t foresee that changing anytime soon.
Here at the Agency, we have assembled a team with the experts that understand the power of WordPress and how to build a site that can harness that, an award winning graphics team that can give you the look you need to keep you visitor engaged and express your brand and the deep background in the wedding industry to understand how to appeal to today’s brides.
So tell me, what is stopping you from rebuilding your foundation?
Last year we began pioneering the concept of using WordPress not only for a blog, but even better using it’s content management system for a full website including the blog. Our clients saw instant search marketing results. Plus the new found ability to manage their own websites with lower costs. The win-win of a web/blogsite.
For the last few weeks I have been working to add a shopping cart to a new WordPress web/blogsite I am creating for a friend. We are doing the full site from art to design to programming/implementation. The purpose of the site is to market Trollbeads. The goal was to have a small business affordable website, that can be managed by the business owner and with superior front page organic search results, so the choice of WordPress was pretty quick.
But what for the cart? Third party shopping carts even from Yahoo or GoDaddy can cost $50 to $100+ a month plus transaction and processing fees. We wanted a less costly option with better styling options. We looked at ZenCart, osCommerce and WPe-Commerce. All of them were good and provided an excellent low cost self hosted cart with the ability extension. I was familiar with ZenCart from some other projects but wanted to try something a little different and that would not have the standard Zencart look.
WP e-Commerce is what we used for Trollbeads Trail. Like many WordPress plugins, it is free with full functionality and the upgrades with a grid layout and really cool drag and drop cart are very inexpensive. It is a little complex to setup (all shopping carts are to some degree), but very straight forward once you understand the application’s terms (the developers are from New Zealand).
The finished look is outstanding and the SEO power over the first 30 days has been even better than expected. So much so that we cloned it for a second site for the same customer replacing the existing website for her jewelry store, Santa Fe Trail Jewelry.
This is excellent for anyone wanting to increase their item sales or rental potential while keeping expenses as low as possible. Take a look at the finished site, remember it is all WordPress even the shopping cart, and let us show you how we can put this feature to work for you -
It is well recognized that to convert a prospect to a client requires a dialog. In the past that had to be done with a personal presentation, conversation, a phone call, a series emails or a combination of all. The website was just a static information resource. Now we have advanced the website to be a large page of the dialog, to become a Dialogue-Site.
A Dialogue-Site will,
Marketing is tough. How do you decide where to start, where to invest and how to design your marketing material.
Brilliant Wedding Marketing is the step by step guide to building your marketing plan in a logical, layered way.Not only where and why, but how to perfectly execute each facet of your brilliant plan. From what to include in your website to how to design an ad for print, here are the answers. What about Email? It's covered! Outrageous marketing? You didn't think I would leave that out did you?
I know there are about a million books on marketing, but how many of them are written specifically for this wacky industry known as WEDDINGS? More than that, how many of them are written by someone you already know and trust?
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