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Bridal Shows: Don’t Phone It In

I know you’re busy. I know that your creative juices are drained by your clients. I get it but for crying out loud;

if you are going to invest your time and treasure in a Bridal Show …

Don’t Phone it in!

Sunday I went to a crazy, amazing bridal show. Suffice it to say, it was the first time I have ever been compelled to take a crowd shot.

So many of the vendors knocked it out of the park, but today’s column is about the ones that didn’t.

If you are going to present in the tabletop displays then do it! If you can’t/won’t put in the effort, you are smarter to just withdraw.

Yes it is a beautiful centerpiece, but this was a tabletop display showcase. Yes, working with that background couldn’t have been easy, but if you did a walk through you knew what you were in for. You paid to be here-BRING IT!

Bridal show-tabletop-display-fail

This one hit the mark. Same craptastic backdrop but they went the extra mile. Not only was the tabletop pretty, it was on trend, took the carpet into account  and matched the company’s look and style.

legecy-farms-tabletop-display

On to the booths.

This one kind of breaks my heart because I know this vendor and I know that she is capable of so very much more. Everyone has a bad day but when you know that your biggest competitor is going to be in the same show and they always knock it out of the park, you just can’t afford to drop the ball like this. As I always do, I made a point before I took this shot to ask if the booth was finished.

Bridal show don't

Just for reference; the competition.

bridal show booth that gets it right

 

A couple of other notes on bridal shows:

Do a walk through.

If you can negotiate for prime placement, do it.

Don’t blow your investment by phoning it in.

More really is better.

Good Ideas From Sunday’s Bridal Show

Well I kicked off the 2013 bridal show season by visiting a very large show that I am very familiar with.  I have been involved with this show through 3 owners, as a vendor, an employee, a visitor and then there was that one incident with the emergency room. Suffice it to say I have seen it grow, shrink and start to come back.

2 things struck me, the number of people who grabbed me to say, “Look at my booth! I’ve been listening!” and boy they had! The signage was spectacular, the promotional collateral was really good and the booths had some serious POP.

Here is one piece of collateral that I first saw last year and it worked so well that he kept using it. You all know that giving show discount coupons is a great way to get bookings directly from the show but aren’t sure how to do it. Well here you go.

AccentDesigns bridal show coupon

Another thing I saw for the first time was using reviews, blurbs and awards is booth signage. Apologies for my craptastic photography skills.

Good bridal show booth design

In addition to the use of the reviews and blurbs on the signage, the layout with that fabulous image in the center makes you feel like you are walking down that aisle. Of course there was a video montage playing on that flat screen. It was a corner booth which is why the screen is pointing in the direction it is; to capture attention before they even rounded the corner. Simply a great use of the space available. Bravo, Scarritt-Bennett!

Something else of note. I was touring the show with a woman friend of mine. I had gotten there early and done my work so she and I grabbed a Bloody  Mary(yes they have a bar, love it!) and just walked the show. There were a lot of people who didn’t know either of us, many of whom, for some reason assumed we were a couple. What really impressed me was their total acceptance of the prospect of doing a wedding for a couple of middle-aged women. Don’t ever tell me that Nashville isn’t progressive!  Very proud of my hometown.

Start Now on Your Bridal Show Lead List Follow-up

Bridal show season is roughly a month away, you need to be planning your follow-up now.

Really? Yes, really.

If you don’t follow-up on the leads from a wedding show then why are you bothering to do one in the first place? I understand that most people don’t, but if you want to win, I want you to be on top of it.

Let’s start at the beginning.

How will you collect leads?

If you are counting on the leads the show producer sends you are missing the boat. I will admit that those leads are getting better, but they are still a shotgun blast. Better is for you to collect leads in your booth. If they have come to your booth, they have already shown interest in you and your product or service. That makes them a warm lead. You want their contact information.

To get brides to give you an email address that they actually check you need to offer them something in return. It’s called an ethical bribe.

You should be deciding now what your ethical bribe will be. It could be a gift card or a discount or an add-on product or service. If you are a planner it could be a one hour “help” session via Skype.

You need to determine what your ethical bribe is  NOW so you can use it in your booth design and in your signage and collateral.

Most people do it backwards, they design the booth first and then hope to get everything else done in time. WRONG

You have your leads, now what?

First of all, pay off on the bribe. Duh. Use the opportunity to begin the conversation with your new prospects.

A good bulk emailer has an auto-responder function. Use it!

The first email your prospect should receive is an opt in.

Hi {bride’s name},

it was great to connect with you at the XZY Bridal show yesterday. I promised you {an ethical bride} and there is just one thing you need to do first, click the like below so i know I have your permission to email you at this address.

FYI, we will never sell, rent you share your email address. It’s just between us. Oh, and I promise not to flood your inbox.

Talk to you soon.

The next email:

Send the bribe.

Here is the tricky part that most people bail on, the auto-responder. You have their email AND permission to use it, so use it!

You will need a series of brief, fun, friendly emails that are 90% information about your part of the industry. Tips, tricks, trends and advice are all good ideas. Include links so you can track what is getting your reader’s attention.

Load them in to your auto-responded and set them to send at about 7 day intervals. You don’t want to up your frequency much from that because they will also be getting your regular weekly email updates.

Every email should be customized to include you logo, contact information and links to your website.

I have said it before and I will keep saying it. You need to have these emails loaded into your auto-responder BEFORE the bridal show.

Something else I want to remind you about. Track this stuff so you can learn. Take note of what gets clicked and what doesn’t. Pay attention to which headlines get the highest open rates.  Which each new bridal show you can update and massage your email campaign with just a little effort.

If you want to know, I use and recommend AWeber for email. I have from the beginning and yes, I am an affiliate.

Bridal Show Booth for Wedding Planners

It is kind of a given that one of the hardest types of bridal show booths to design is one for a wedding planner.  I have seen a few good ones, but most of them come off looking like either a florist or a rental company. You really have to think outside the box to hit the mark.

Sadly I was unable to make yesterday’s Perfect Wedding Guide’s fall bridal show, but Scoobie Schneider was kind enough to share his images. Now I am really sad that I missed it because I think Decadent Details may have come close to a home run.

Take a look at this shot. (Thank you Scoobie Photography)

Bridal Show Booth for a Wedding Planner

I love the thought behind this bridal show booth design. Tap into the way  brides dream about their wedding then show them how you can make it happen. They tied in a brides favorite planning tool, Pinterest. You want to talk about thinking like a bride. These ladies know where their brides are! Very smart.

What I can’t tell from the image is what their signage or collateral looked like. Those are both key ingredients. If they missed the mark on the signage, they may not get the ROI they deserved. I would have had a sign above the word Dream that said “Decadent Details> You dream it, we make it happen!”

I visited their website and found something they are doing right. They are running a Pin it to Win it contest which tied in brilliantly with the booth design. Let’s hope the collateral pointed brides in that direction.

I have reached out to Kelly at Decadent Details but at this time I haven’t heard back.

Bridal Shows: A Booth Review

It is always a good thing to have an attention grabbing booth. It is a good thing to think about the real-estate above your booth as far up as you can go. It is a good thing to have the right signage to explain at a glance what you do.

It is a  freakin’ amazing thing to have one booth nails it all!!

Ladies and gentleman, give it up for Don Summers, Jr  and his team at Events Plus!

Example of a bridal show booth

 

example of a great bridal show booth

Wow, just wow.

This is what a bridal show booth should look like.

I have never seen so much done with an 8′ deep piece of real estate. The booth could be seen from anywhere in the convention hall, its bright colors commanded attention. Inside the booth were not only the standard portfolios but also a video presentation. The booth was very well staffed with every member of the team in matching Events Plus embroidered blue button downs.

Below are a couple of images that I took, the ones above Don was kind enough to share.

The first one shows the booth in action. Note the matching shirts on the staff and their attentive nature. The second one is some of the best in-booth signage I have seen. It was located directly over their portfolios at eye level. No one had to ask what this company did. the only change I would have made would have been to put their logo on it in the lower right hand corner to cement the association of who and what more firmly in the consumers mind.

 

Example of a great bridal show booth

sign ideas for a bridal booth

Take a lesson my friends. When I said go big or go home, this is exactly what I was talking about!

I do realize that a booth like this isn’t in everyone’s reach, so tomorrow  I will showcase a  small more intimate booth for a photographer that also did a fine job with much less.

and yes, yes, we all understand why I didn’t go into photography.

Bridal Show Season is Back.Time for Reviews

A funny thing happened on the way to the bridal show; someone called me the Simon Cowell of bridal shows! Really? Hey I just tell it like it is. You know me, I’m not a big fan of Fairy Dust and I want you to have the best bridals show booth  you can get.

Sunday I attended a bridal show that at one time was the largest in the Southeast. Judging by vendor participation and attendance, I’m not sure it still holds that distinction.  Anyway…

vendor talking on phone at bridal show

I spoke with several brides on the way out and got similar comments from them all. While in general they thought the show was OK, they had issues with both lack of signage on many of the booths and they felt like some of the vendors just weren’t that engaged. Both are big signs of vendors missing the mark.

 

A bridal show is a huge investment in both time and treasure. If you aren’t going to invest what it takes, you might as well stay home! (Which judging by the number of empty booths, quite a few did.)

 

Brides said that they were having to practically pull information out of some of the vendors. “Hi, what does your company do?”
Come on people, it is supposed to be the other way around. You are at a bridal show TO SELL. Get with it people. I  don’t meant that you should act the vulture and drag people into your booth but you certainly should be making eye contact and be ready with your elevator pitch.
Great sign for a bridal show

Great sign for a bridal show

The other issue was signage. It’s always an issue and I just don’t get why so many vendors don’t get it.  If I have to go and hunt for your business card to find out who you are, you’ve got trouble!

I mean come on, I’m trained to be able to pick this stuff out, but what about a bride? Do you really think you are going to engage her if she can’t tell at a glance what you do? Should she really have to ask?

 

I’ll have more  bridal show booth ideas tomorrow, including one spectacular booth that knocked it out of the park.

One other interesting thing I heard last week from a friend that works for a company that produces bridal shows all over the country. Her corporate masters have told her that Nashville consistently has some of the best bridal show booths in the country. I wonder if it’s because they know I’m going to be there? Just sayin’ Who knows, I may be heading your way soon.

What Do Brides Really Think About Bridal Shows?

I ran across an interesting thread on a brides forum talking about bridal shows.

There were the usual comments about pushy sales people and being overwhelmed. The pushy part you can fix, the overwhelmed may actually work in your favor if you know how to use it.

Neither of those were really a surprise. What was a surprise was how many brides walked away from bridal shows depressed.

Yes, brides are depressed by bridal shows!

They are depressed because very little of what they see is something they can afford. That makes sense, budgets are still tight out there. Now that you have that knowledge, how do you use it?

You start by offering choices. 

As creative professionals, we usually use the opportunity of bridal shows to go over the top. We create the biggest and most beautiful. We do the best of the best in hopes of not just selling it but to showcase our skills. We also do those things we don’t get to do everyday. I know I did. My booth always had that one wildcard cake that I designed just for me. It was always an attention getter but with one exception, I never sold any of those designs.

So here is the deal. Keep doing those over the top options, but also include in your booth ideas to do a similar thing on a budget.

I know, you come to me for solid examples, so here goes:

Cake designers: Do that giant outrageous cake and put it front and center, then do a small 2 tier version and surround it with simply frosted cupcakes.

Floral designers: Do that amazing centerpiece that catches everyone’s attention and use all the very expensive blooms you love but then also have one in your booth slightly small in less expensive flower choices.

DJs: Do just the opposite, set things up as you would for your base price package but have the lights and other amazing options set up and ready to show.  Hard to explain. Have the booth set up with all your lighting rigs in place but not turned on. Quote the base price followed by , “but for just a tiny bit extra, you could add this” and then you flip the switch on part of the lighting. They will walk away remembering your base price, but also the impression of your full package.

Are you getting the picture? It’s about offering choices. Believe me, they want your over the top designs, they just know they can’t afford it. Give them options.

This is already a little long, but I have to tell you a little story. Your patience will be rewarded.

I was working a lounge area that a local bridal networking group had set up at one of the mega-bridal shows. Basically I was there to do the meet & great thing. Chat up the brides and vendors.

I met one sweet little bride that looked so sad. I asked her what was up. It seemed that she had her heart set on a deep blue for her wedding but was rapidly finding out that color wasn’t among her flower choices, so she was changing to red.  :-(

Because I was free to float, I started dragging her butt around the show pointing out every blue option and idea I ran across. By the time I was done she was back to blue, had some brand new ideas and had found a rental company.

Planners, did that set off any bells in your head? It should have.

If you are going to invest your time and treasure in doing a bridal show, you have to know what you are doing. if you haven’t already read Bridal Show Success, you need to.

Bridal Show Success

 

Brilliant Wedding Marketing

Marketing is tough. How do you decide where to start, where to invest and how to design your marketing material.

You are getting pitched daily by this one and that one telling you have to advertise with them.

“You have to do print!”

“I can deliver  (insert ridiculous number here) leads to you a month!”

“If you want to do well in this market you have to do this bridal show!”

Who do you believe?

The only real way to know what to do and who to believe is to build a marketing plan specifically for your business and stick to it. Don’t you wish someone would just tell you step by step how to market.

BINGO!

Brilliant Wedding Marketing is the step by step guide to building your marketing plan in a logical, layered way.

It tells you where to start and why. As you grow your business, add a layer.

Not only where and why, but how to perfectly execute each facet of your brilliant plan. From what to include in your website to  how to design an ad for print, here are the answers. What about Email? It’s covered! Outrageous marketing? You didn’t think I would leave that out did you?

It’s all here in one clear, logical road map to marketing your wedding business brilliantly!

Brilliant Wedding marketing ebook

What do you spend in a year on marketing your wedding business? Isn’t it worth $19.95 to make sure you get it right? You bet it is. One decent print add will run you at least $2400!  Isn’t it worth less than 20 bucks to get that right?

I know there are about a million books on marketing, but how many of them are written specifically for this wacky industry known as WEDDINGS? More than that, how many of them are written by someone you already know and trust?  One of the reasons you read THINK is for marketing advice in a clear and easy to understand style. No bullshit, no gobldygook; just straight talk from someone who has been there.

Brilliant Wedding Marketing boils it all down to a step by step plan to keep you on track with your marketing.

Brilliant Wedding Marketing ebook

Get the e-book today!

 

 


$19.95
Still haven’t bought Bridal Show Success? Let me tell you, Bridal shows are a key part of your marketing plan and you also have to do those right. If you buy both ebooks I’ll take $5.00 off.

Buy the e-book bundle and market like a pro.

Brilliant Wedding Marketing and Bridal Show Success

 

 


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Bridal Shows: What Can Go Wrong!

Sometimes no matter how hard you plan, things go wrong. You work like crazy to put the right pieces and people in place. Sometimes, those people drop the ball and make you look bad. Such is the case here. The bridal show was a hit without doubt, the fashion show (duh, an integral part of a bridal show) was not.

As you can see by the people sitting on the edge of the catwalk, this wasn’t a dress  rehearsal.

Beyond that I am going to hold my tongue because I may be looking at this all wrong. Maybe it doesn’t matter if the gowns fit the models or that they are pressed. I’ll let you provide the commentary in the comment section.

Fashion show fail

fashion show failure

Oh, hell, I can’t hold my tongue!

It blows my mind that these things even need to be said. If you are given the honor of producing the fashion show you need to realize this is a HUGE marketing opportunity for your business, take it seriously. Hire professional models that fit your gowns. Press the gowns. Really? I need to say these things???

Bridal Shows: Break the Rules

Before the show opened, I visited a booth that had a nice display, but failed on my pet peeve, NO SIGNAGE. Not bad signage, none! Hmmm.This was a cake booth and I know just a little more about cake booths than most. There were no pre-cut samples, there was a table in the front of the booth with ~gasp~ a chair behind it.  This I had to keep an eye on.

This is the line outside her booth an hour later.

Here is why…

Because she was hand cutting those samples, she got to talk one on one with every person that sampled her cake. Her booth placement helped; she was the first cake booth.  I am sure she gave out far fewer samples than the other cake vendors, but every single one counted. (I checked. She gave out about 50% of the other cake vendors.)

Unconventional thinking; I love it. This was an interesting twist and I doubt that it would work on a really large show or for a different type of vendor, but for a smaller more elite show…maybe.