marketing consulting for wedding professionals    Writing, branding, logo design.newsletter design

Keep It Simple, Stupid

Are you confusing your brides? Stop that!  Just keep it simple.

I have had a lot of contact lately with planners and decor people. Listening to them I have come to the sad conclusion that many of today’s brides, while highly educated have the imagination and vision of a turnip.

simplicity

We as creatives, listen to their dreams and yes, look at their Pinterest boards and then design for them what we hear. AND THEY CAN”T SEE IT!

What they really want is what is in the picture. Face it they have looked at thousands of them. I know it zaps your creative soul, but it really is so much simpler to just give them what is in the picture; no matter what we think of it.

Times have changed. Time was when they came to us for our vision and expertise, now they just want our technical skills. ~sigh

So here is a thought, take their money, put your creativity on the shelf and  implemented their plan. No, you won’t explode.

I have another outlet for your creativity>>marketing to build your business.

Face it, if you aren’t having to design everything, your staff should be trained well enough to copy from pictures. Turn more of it over to them and start doing something that will both feed your creative needs and grow your business.

Get involved in style shoots.

Feed your blog.

Create just to create.

Then photograph it and get it out there on Pinterest. Be consistent and relentless. Before long it will be your pictures that they are bringing and it won’t just be to you. All of a sudden it will be your designs that everyone is having to recreate. hehehe, sweet!

Here is something to think about. Have you noticed that the majority of cakes on Pinterest these days are tiny, maybe only 2 small tiers. Do you know why? Because they are done by cake designers just to be photographed and shown off. I will stake my reputation that the vast majority of those small, absolutely stunning cakes never leave the cake shop. The designer got to design, they are getting their style out there and somewhere there is some poor baker being asked to make those designs feed 120!

Just some food for thought

What is Driving the Vintage Trend in Weddings?

At market you connect with people in all layers of the bridal business from designers to retailer to publishers. Last weekend I kept having a similar conversation over and over again.no more mason jars

When will the vintage trend in weddings be over?

In my mind, this trend should have already died and I said so, but it got me thinking more deeply about what is driving it.

  • First off, I think it is really in their hearts less about vintage than it is about ‘casual’. Vintage is just the name that got hung on it. Couples today are more concerned about having fun and seeing to the comfort of their guests than they are about being aspirational. Many see the more traditional hotel or banquet hall wedding reception as stuffy and constrained. In an effort to reduce stress they are abandoning that look for something they perceive as more casual and laid-back.
  • Second, I think the economy is driving it. Today’s couples are reaching out to alternative venues because they believe, correctly or not, that they are less expensive than a traditional wedding venue. These alternative venues are seen as unique and edgy. The venues, also effected by the economy, are reaching out to the bridal world as a new source of revenue.
  • Third, the vintage trend is seen as a Do-It-Yourselfer’s paradise. They can search flea markets and thrift shops for mismatched vases and mason jars and plop in a single daisy rather than rent beautiful silver vases and bowls from a rental company or a florist for over the top arrangements.
  • Perhaps the most important point, they are at heart copy-cats. Designing a wedding is something they have not done before. They search Pinterest and the wedding blogs not just for ideas but validation. If someone else has done it successfully they feel validated in their choices, even if it was done in a style shoot.
  • Which brings me to my last point. The blogs and style shoots, in an effort to “give the brides what they want” keep styling and showcasing vintage. It is stuck in a loop.

So how do we stop it?

As designers and stylists, you first have to understand what is driving it and then fill those needs. Today’s couples want highly personalized wedding with a casual, easy feel at a cost-effective price point. That doesn’t by default mean “Vintage”. It just means that is all they have been shown.

So put on your thinking caps, find some new inspiration, design your little hearts out and give them some alternatives. In your style shoots, don’t default to either vintage or over the top bling, find a middle ground. Understand their needs and desires and find new ways to execute them.

 

Optimizing Your Photos Just Got More Powerful

You know where I stand on how powerful the photos on your website are. If you somehow missed this, read this article on labeling your images for SEO.

In a nutshell…

Today’s bride search by images.

You have to label your images for the search engines to find them.

Well I have just discovered a new tool that will make those images even more powerful. It’s called ThingLink and allows you to embed links, music, videos and even more labels in your images.

Here is a slide show that explains it all

Here it is in use, Click on the icons.

Style shoot for local wedding magazineI

I can’t wait to play with this over on Wedding Dish.

Here are the details.

It’s free.

It’s a breeze to use.

It has analytics!

You can install it on your website as a WordPress plugin.

It connects with just about anything you could want from YouTube and Vimeo to Sptify and Sound Cloud, Facebook and Twitter.

The images on your website just got even more powerful.

Yes, it adds another step but oh it is sooooo worth it.

Is Your Primary Marketing Tool Ready for Today’s Bride?

I was reading an article by one of my heroes, Holly Buchanan a true pioneer in marketing to women. Holly posted her predictions for marketing to women for 2013.

Well wonder of wonders! check this quote

I’ve been saying this since 2005, but this trend shows no sign of slowing down. Women will continue to shop, do research and interact online.

Your website, email, social media and mobile strategy should be at the core of all of your marketing efforts. The experience she has with your brand online will be a key factor in how and whether she does business with you on or offline. She is expecting to get the information she needs, when she needs it. Too many brands still fall down on the job with their online customer experience.

I think we all pretty much knew that. Like Holly, I have been saying for years that you have to be marketing to brides online. Now the question becomes, HOW are they accessing the internet?

Here is some information from a Pew Research study:

Almost nine in 10 (87%) use internet or email on their smartphone, while two-thirds (68%) use it to go online on a typical day and one-quarter mostly use their smart phone to go online.

This doesn’t mean they have abandoned their desktop or laptop, they just aren’t chained to it. Thanks to smart phone, they research the internet whenever the thought strikes.

So, we know that the experience a bride has on your website is often key to whether she does business with you and we also know that she will be accessing your website on everything from a large screen monitor to a tiny smart phone in the palm of her hand.

How does your website measure up to this vast potential?

You will also notice from the Buchanan quote, that she is expecting to get the information she need when she needs it. What’s more, she want to be able to find the same content no matter where she looks in a way that is easy to use. The best solution we have today is to build a mobile-responsive website rather than have a variety of sites (Flash, HTML, mobile)responsive website design

Let’s look at one more article. This one is from Josh Byers, writing for one of my favorite sites, copyblogger.com. In it Josh discusses why you should have one website that performs well on any device, from desktop to smart phone.

Mobile users will do anything & everything that desktop users will do provided it’s presented in a usable way. Assuming people on mobile “won’t do that” is a losing proposition

If you’re not designing and developing your entire site with mobile users in mind, it doesn’t really matter if you employ a responsive design, or have a separate mobile site.

Data consistently show that mobile devices, mobile usage, and mobile purchases continue to rise at an enormous rate. This data also suggests that this trend will not slow down in the future, but only pick up speed.

To be successful on the web you must begin your process with a philosophy that puts mobile first.

Mobile responsive design is then the natural outflow of this process.

Simple question~

Is your primary marketing tool ready for today’s bride?

If it isn’t, drop me a line and I can fix it!

Still think mobile responsive isn’t that important? The New York Times doesn’t!

 

Do You Know Where Your Website Traffic Is Coming From?

I’m sure you are checking the stats on your website, but are you paying special attention to where your website traffic is coming from?  Everybody check to see if there traffic is up and how many visitors hit a particular article. I pay even closer attention on where my traffic is coming from and capitalize on that.

Hello, my name is Christine and I am a stats addict.

Social media is one of the top traffic drivers today, right behind Google(if you are doing it right). Because of that,I have people ask me all the time if they should post on Facebook, or is Pinterest more important; but wait, what about Twitter and should I be on Linkedin. I hate to break it to you, but there is no hard and fast rule.

You all know that I run 2 very different websites under the Think masthead. Where the traffic comes from is very different for each.

For Think, Linked in drives a ton of traffic, so does StumbleUpon. On theDish, it’s Pinterest and Google image search.

This isn’t a guess, it is what the stats tell me. So what to you think I do with this information? Why I exploit it to the nth degree!

As soon as I publish a post on Think, I use the socialize buttons on the post to send it to my groups on Linkedin and to StubleUpon because I know they are already interested in what I have to say. I have Linkedin set to email me every time there is a like or a comment on one of the discussions I have started. I respond as close to immediately as possible. Yes, I also have the app on my phone. Oh sure I put it on my Facebook fan page and if it has an image that goes to my marketing board on Pinterest.

Over on the Dish, it’s Google image and Pinterest. To optimize the Dish I pay special attention to labeling my images. Yes it takes time but it really pays off. I have the Pin it button enabled to make it easy for everyone to share. Not only others, but I use it myself as soon as the post goes live.

I am sure there are some of you thinking that if Linkedin works so well on Think, why not use it for the Dish. The answer is that they have 2 different targets and I pay attention to my stats. It all ties in with yesterday’s post where I said to forget about your weaknesses and capitalize on your strengths.

Why should I beat my head against the wall trying to get Think noticed more on Pinterest when I can really soar on Linked in?

Where is your traffic coming from and are you exploiting that to it’s maximum potential?

Do a little testing and see which social media network is best for you.

 

 

Men’s Formal Wear Website

Vittorio’s had a new owner and a new attitude. They needed an ecommerce website to match and we gave it to them. With a clean new look, integration with sales tools, appointment app, event calendar for the Gala and Prom pages and a full on shopping cart, they are ready to take on the world. Click the image to see for yourself.

Website for a Formalwear Shop

Start Now on Your Bridal Show Lead List Follow-up

Bridal show season is roughly a month away, you need to be planning your follow-up now.

Really? Yes, really.

If you don’t follow-up on the leads from a wedding show then why are you bothering to do one in the first place? I understand that most people don’t, but if you want to win, I want you to be on top of it.

Let’s start at the beginning.

How will you collect leads?

If you are counting on the leads the show producer sends you are missing the boat. I will admit that those leads are getting better, but they are still a shotgun blast. Better is for you to collect leads in your booth. If they have come to your booth, they have already shown interest in you and your product or service. That makes them a warm lead. You want their contact information.

To get brides to give you an email address that they actually check you need to offer them something in return. It’s called an ethical bribe.

You should be deciding now what your ethical bribe will be. It could be a gift card or a discount or an add-on product or service. If you are a planner it could be a one hour “help” session via Skype.

You need to determine what your ethical bribe is  NOW so you can use it in your booth design and in your signage and collateral.

Most people do it backwards, they design the booth first and then hope to get everything else done in time. WRONG

You have your leads, now what?

First of all, pay off on the bribe. Duh. Use the opportunity to begin the conversation with your new prospects.

A good bulk emailer has an auto-responder function. Use it!

The first email your prospect should receive is an opt in.

Hi {bride’s name},

it was great to connect with you at the XZY Bridal show yesterday. I promised you {an ethical bride} and there is just one thing you need to do first, click the like below so i know I have your permission to email you at this address.

FYI, we will never sell, rent you share your email address. It’s just between us. Oh, and I promise not to flood your inbox.

Talk to you soon.

The next email:

Send the bribe.

Here is the tricky part that most people bail on, the auto-responder. You have their email AND permission to use it, so use it!

You will need a series of brief, fun, friendly emails that are 90% information about your part of the industry. Tips, tricks, trends and advice are all good ideas. Include links so you can track what is getting your reader’s attention.

Load them in to your auto-responded and set them to send at about 7 day intervals. You don’t want to up your frequency much from that because they will also be getting your regular weekly email updates.

Every email should be customized to include you logo, contact information and links to your website.

I have said it before and I will keep saying it. You need to have these emails loaded into your auto-responder BEFORE the bridal show.

Something else I want to remind you about. Track this stuff so you can learn. Take note of what gets clicked and what doesn’t. Pay attention to which headlines get the highest open rates.  Which each new bridal show you can update and massage your email campaign with just a little effort.

If you want to know, I use and recommend AWeber for email. I have from the beginning and yes, I am an affiliate.

Marketing a Wedding Planner

I have been struggling (yes, me struggling) with the best way to market wedding planners. Oh, there are a bunch of seminars and webinars from “successful” planners that are marketing “get rich like me” schemes. I have 2 concerns with those. First, if they are so damn successful as planners, why have they abandoned it to make money off of seminars?

The second reason I have a problem with them is the focus of this article.

A simple truth about marketing is that to do it successfully, you have to really dig deep and uncover what it is that sets you apart from the herd. So the problem with following someones else’s path is it is only an illusion. Yes, their words and methods may have worked for them but you are unique; you are not them. More importantly, their brides are not yours. If everyone is following the same marketing plan you all sound alike. What would make a bride pick one over the other besides price?

Which brings me back to the conundrum of marketing a wedding planner:

As a wedding planner, what exactly do you do?wedding planner as architect

Are you the architect?The general contractor? The stage manager?

Huh? (Shit here she goes again with the analogies)

Let me break it down for you.

The Architect:

The architect designs everything from the structure to the appliance placement to the general layout of the landscaping. To translate this to wedding planning you start with nothing and design the whole package from location to lighting concept to the style of the invitations.

 

The General Contractor: 

The GC takes the plans and makes them happen. She hires the subs and creates the schedule. She keeps everything on track and budget. The translation: you take the brides concept and find the right vendors to make it happen. You make sure that they are all on the same page and working on schedule, that the flowers are delivered at the right moment and that the cake gets cut when the photographer is in place to catch the shot. You are the field general, implementing someone else’s plan.

The Stage Manager:

The stage manager comes in last, after the walls are in and the floors are in place. He makes sure that at the time of performance  timing is adhered to, that the props are all in place and that everyone hits their marks. This translates to weddings as someone who comes in after all the vendors have been hired and the major decisions made. You manage the actual day of, you work with what they are given to make the brides vision happen.

I want to hear from all my wedding planner friends. Who are you? How do you describe what you do? help me come to grips with this.

Marketing Tip for Wedding Photographers

Dear photographers, I have a marketing tip for you today.

You know that the primary way that today’s brides and grooms find their wedding vendors is by personal referral, right? Well one of the places they are going for those referrals is to their planner and the other wedding professionals that they hire. That makes these professionals very important to your marketing picture.

Do you know one of the best ways to woo these professionals? Give them what they need most for their marketing, Pictures! Now that is pretty easy, isn’t it?

So why aren’t you doing it?

I was speaking with Lisa of Scoobie Photography and Courtney from A Magical Affair Saturday when this topic came up. Here is the deal, by Wednesday, Courtney will have, at the very least, some sneak peek images from Saturday’s wedding. With some other photographers, she can wait weeks or months for images. Those images are an integral part of marketing her planning firm. The more weddings she does, the more photographers she can refer.

All things being equal,  she is going to refer the photographers that are conscious of this and get her images quickly. Wouldn’t you agree?

So why aren’t you doing it?

It isn’t just planners that this works with. Think about all the vendor portfolios a bride and groom looks through as they plan their wedding. If they are

Ivory wedding cake with swiss dot and sugar ribbon and bows

consistently seeing the same watermark pop up in portfolio after portfolio, that means something.

Here is an example of what I am talking about. When I was doing cakes, one photographer, Martin O’Connor, always did it right. I knew that by Wednesday I would have an envelope in my mailbox containing an 8 x 10 image like the one in this post.

When I pulled out my portfolio to grab that image, it was funny that about every 5th page had an image like this. Now even if I never actually spoke his name in conversation with a bride, she knew his name.  Now imagine that they saw similar images in the portfolios of other cake designers and florists and caterers and bands and DJs. How much power do you think that had.

I will admit that these images hadn’t been corrected nor had the photographer taken the time to work his Photoshop magic on it, but this was 10 years ago and things have progressed immensely since then. What it took Martin hours to do, you could do in much less time.

So why aren’t you doing it?

I know that you have your hands full taking care of your clients, but if you want that pipeline of future brides to keep flowing, this is a great way to do it. Yes it take some of your time, but unlike when Martin was doing this, you can send them all digitally. It’s not like you have to print them and put them in the mail!

So why aren’t you doing it?

The wedding professionals you work with have to feed their social media stream. If they are tweeting and updating during the lulls in a wedding, they want to be able to show their followers more as soon as they can to keep the hype going. Wouldn’t it help your marketing to have them speaking well of you and showing off you images as part of that?

So, one more time, why aren’t you doing it?

 

Marketing for Wedding Vendors. Be Careful Who You Listen To!

I just got a text from a friend that is sitting in a seminar about marketing for wedding vendors. She said it is the longest 49 minutes of her life. Even when she feeds them the answers, they can’t answer her questions.

It just floors me the people who think just because they can market a plumber or a local restaurant that they can market wedding vendors. It also amazes me how many of the ‘experts’ are still preaching the marketing mantra of 3 years ago. How are these people getting hired???the blind leading the blind

Listen to me. If you are going to engage someone to help with your marketing, please, make sure of the following things…

  1. They understand and have worked in the wedding industry with real life brides and grooms.
  2. They are current on the latest social media, particularly as it pertains to weddings. If they still think Facebook is the bomb but don’t know how to use Pinterest, back away.
  3. They understand the primary target market demographic. If you have a question about marketing to millennials you need to follow Lienne over at Think Splendid

We live in a time of information overload. Please be careful who you listen to and verify, verify, verify.