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Why Your Business Identity Is So Important

brandingOne of the things I love most about the one on one consulting I do is that it always gives me ideas on what matters most to my target market…you, the readers of Think Like A Bride. While every consulting client has a different specific need (Hey, that’s why they called me in the first place) in a larger sense they are all struggling with similar issues.

I see so many wedding vendors struggling with identity issues. Whether they are looking for a web make over, trying to figure out what to put in their blogs or  if and where to place advertising it almost always boils down to an issue of identity. What is your businesses identity, what is your “Brand”.

Exactly as I have told brides over and over, first figure out the style and theme of your wedding; you as wedding professionals have to do the same. By finding, defining and understanding your unique brand you have a template for all of your other decisions. When faced with a question simply ask yourself, “Does this fit with my brand?”

For many, defining the brand is the hardest thing they have to do in marketing their business.

Here are a few articles that may help and I plan to explore this yet again in the March issue of Think Like A Bride.

Branding. What Are You Missing

Branding. Again> Or why you need a second opinion

If all else fails, call me.

How Are You Using Social Media?

For our industry, blogging and email marketing are the most effective tools in the social media tool bag. Yes there are  Facebook and Twitter to be included but for most of my clients the first two are the most powerful and easiest to incorporate into the mix; the last 3 take a measure of dedication and devotion that not many of you have. Heck some days even I don’t.

Our most effective tool is email marketing. I’m sure you have put a bulk mail program like A Weber in place but have you customized your template? Is there a lead generator on your website for people to sign up? Do all of your email blasts look alike and friendly? Do they include your branding and pertinent information like phone number and hours of operation? Do they have links to your website? Or are they just plain, boring text messages that lie there like yesterday’s news? This is advertising people!

How often do you send out an email blast? This isn’t like the old days when you had to pay someone like the Knot an arm and a leg to send out a blast. Today’s bulk mailers are dirt cheap and completely DIY for very many of us. You should be sending out a blast to your lead list at least once a month, every other week is even better. Surely you can think of something to say that is short and informative. You are trying to build a relationship with your leads.

When I say leads, I don’t just mean brides. You should have a lead list for other wedding professionals too. It goes back to networking. The other professionals in your area are the true influentials in your market. Keep them informed on what is new and exciting in your field and you will quickly become the go to guy in your market. They will bring the brides. I hope I don’t need to remind you to do the same for them.

The other most effective tool is your blog. I know you have a website but a blog is different. As I have said in the past your blog is where you let your personality come through. It is where you show your excitement. Your excitement get’s others excited. Talk about your events and your products. Use your blog to show case upcoming promotions and highlight your successes. Corporate blogging, unlike blogging for profit, is about showing the human side, the personality if you will of you and your company. Because of that difference, your posts don’t have to be long winded research pieces. They should just be short little bites that illustrate your day.

Blogging platforms today are a breeze to use and when you add all the cool free tools on the internet that you can use to enhance them your blog should be a lively place for prospective clients to visit.  Pop up a slide show of last weeks wedding or one about the backstage setup on your last big catering job. Do a slide show of a recent trunk show to show how much fun the brides were having. Keep it up to date and exciting.

Oh thing you must understand about social media marketing is that rather than broadcasting your message to a massive group and hoping it lands on a few friendly ears you are building relationships with a small group of influentials and encouraging them to spread your message. To that end, one of the things you can do to get your message out to the right people is by reading and posting comments on their blogs. You should be following blogs of like minded individuals in your market and making a connection with them. Let’s say you are a photographer that wants to expand into destination weddings. You should read a list of blogs written by wedding planners that specialize in destination weddings and you should comment frequently and intelligently enough that they begin to recognize you. When you do get to the point of pitching them they will already know you. Hmmmmm, that’s a good thing, no?  Suppose you are a caterer, you should be leaving comment on the blogs connected to venues you like. Again, it is about making connections and building relationships.

Social media marketing only works if you work it. The thing is that it get easier to use every day and the cost is next to nothing.

Promote Brand YOU

It is an established fact that promotion, PR, marketing or whatever you call it is the driving force behind any successful business.  No matter how good you are at your craft if you don’t properly promote it you will fail or at the very least fail to grow.

Take a look at what some of the most successful players in America have done to get where they are.  If you are a faithful follower of my columns you have already read the E-Myth and you know that your real job is not baking the cakes or shooting the video – it is growing your business. Ultimately, your business is your product. If you don’t look at it from that point of view your business will fail to thrive over time.

Even if you never aspire to international fame and fortune, if you only want your business to grow to a manageable size it is still smart to take a look at how the big boys got where they are. People like Colin Cowie, Martha Stewart, Rachel Ray and Donald Trump didn’t start out at the top. They worked hard to get there and they all did it the same way.

I read an interesting interview with Martha Stewart recently.  Her advice was to find something you are passionate about and use that passion. Here is the kicker, the thing she is passionate about isn’t lifestyles or cooking or decorating. It is promoting Brand Martha. Did you get that, promoting ‘Brand Martha’. Now I will grant you that in the early days her job also included cooking and catering parties but that was only a means to an end. With out that point of view she would still be catering weddings in the Hamptons. So how did she do it?

Oprah Winfrey, Rachel Ray and Donald Trump know how she did it because they have done it too. I have got news for you, Rachel Ray isn’t the greatest chef out there but she is a master at promoting Brand Rachel. Like Martha, Ray has never passed up an opportunity to promote herself.

So how can a humble baker in Michigan or a videographer in Memphis get on the kind of trajectory that these people got on? First you have to change your point of view. Once you have developed the product your business sells use your time and skill to develop the brand. Use the media to your advantage and put yourself in a position to meet the right people.

One of the best ways to get the ball rolling is to donate your time and talent repeatedly to high profile charity events. Notice I didn’t say money. Anyone can write a check but unless it has an abundance of zeros on it you will get little more out of it than a nice thank you note. You have to get personally involved. This puts you in a position to meet the people that can take you to the next level. Yes, this is your basic networking. The difference is that it is in different circles. We all network within the industry now it is time to expand that circle to the larger world.

There is a planner in my area that is starting to get some really sweet national press. I am constantly hearing people question how she is doing it since locally she isn’t perceived as all that. I’ll tell you how she did it. She started by going the charity route to meet some of the high rollers locally. That got her the chance to bid on a few high profile weddings. That was only the beginning. She used those to get her in front of the connections at the next level, always expanding her sphere of influence. She is constantly and persistently reaching out and up to the next level. She is so good at shameless self promotion that I personally find her a joy to watch! Did she start out with a huge bankroll? No, she started out with a vision and in that she has never wavered. I have no doubt that her signature brand will one day stand beside the Colin Cowies and Martha Stewarts of the world.

Your brand can too if you change your point of view.

How Savvy Is Your Website?

Well here is one that’s plenty savvy.
Last weekend the SavvyPlanners.com website went live. We took their previous static html site and transformed it with a Kertesz platform. We even helped them source a new logo.
Some of our clients are pretty techie and go for the white site and build them out themselves, in this case we did the heavy lifting for the client. Either way, you just can’t beat the results with the Kertesz blogsite.

Here is what the client had to say about the site and about our team here at The Agency@ Think

When websites attack (Or just get old and lifeless)… In walk the magicians of Kertesz and change our web world! Sticky, content-lush, vibrant and au courant, we’re all in love with our new site and so are our visitors and clients! The Kertesz team has made themselves generously available, clearly and genuinely concerned about results and our success! They’re extremely knowledgeable (and easy on the techno-speak for newbies like us!)

I must even credit their principal designer with helping us source our, new, winning logo!!! I can’t imagine somebody’s ‘daddy’ going to that extent to help a client!

Don’t take our word for it! Look at our site (optimized for firefox/safari)! Can’t wait to be spidered again and watch our ranking soar.

Kertesz CSS website. Twenty first century web presence, support and design… Best web money spent, EVER!”

- savvyplanners.com, LLC

Marcinho Savant, PCWP(WPI), ISES, AFWPI, IATAN
Senior Event Coordinator, Personal Concierge, Travel Agent

Thanks Marcinho.
Take a look at Marcinho’s site

Savvyplanners.com

Savvyplanners.com

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